Troubleshooting

Common issues and how to solve them

Common issues

Issue	Solution
command not found: symbiotic	Ensure ~/.local/bin is in your PATH and restart your terminal
Authentication fails	Verify your token is valid in the portal and hasn’t expired
Permission denied	Run chmod +x ~/.local/bin/symbiotic
I can’t go to the next line	Try one of those keybindings shift+return, ctrl+return, alt+return, ctrl+j

Linux specific issues

Copy/paste not working on Linux

Linux users need to have one of the following clipboard utilities installed for copy/paste functionality to work:

X11 systems:

apt install -y xclip
# or
apt install -y xsel

Wayland systems:

apt install -y wl-clipboard

Headless environments:

apt install -y xvfb
# and run:
Xvfb :99 -screen 0 1024x768x24 > /dev/null 2>&1 &
export DISPLAY=:99.0

Symbiotic Code will detect if you’re using Wayland and prefer wl-clipboard, otherwise it will try to find clipboard tools in order of: xclip and xsel.

Network connection blocked

If you’re behind a corporate firewall or proxy, you may need to configure your network settings to allow Symbiotic Code to connect to our API. You will need to add to your allowlist the following domains:

• api.symbioticsec.ai:443
• llm-proxy.symbioticsec.ai:443

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Need help?

Contact us using the dedicated Slack channel or email us at [e-mail]